Terms & Policies

Here you’ll find all the legal terms and facts you need, written in plain terms. If you’re interested in learning more about our privacy policy, or have any questions, feel free to contact us via our Support portal at https://vb.me/ContactUs.

Viber Terms of Service

Viber is offered to you under a license, so you can use Viber on your mobile device, desktop and web as long as you follow the terms of the license. Our Terms of Service set out the scope of the license we give you to use and enjoy Viber. Please go over it to better understand our practices and how to use Viber accordingly.

Viber Privacy Policy

Viber’s Privacy Policy sets out how we receive, collect and use information on our website, on the Viber VoIP software (the Viber App), and on other products and we provide. This way, you can see what information we collect and for which purposes. Since your privacy matters to us and we believe in the transparency of our practices, please take the time to go over our Privacy Policy.

Viber Ads, Cookies & Tracking Technologies Policy

The following cookies and tracking technologies policy will help you understand what tools are used by us and by our advertising partners and vendors, to collect information in accordance with our Privacy Policy, and how you can control them.

Privacy Notice for Users in the EEA and UK under the General Data Protection Regulation

The General Data Protection Regulation or GDPR gives residents in the European Economic Area (EEA) and UK certain rights and requires certain disclosures when you use services that process personal data. This notice provides you with information regarding our processing operations, our lawful bases to process your personal data, categories of third parties we share your personal data with, data transfer outside the European region and data retention, as well as information on how to exercise your privacy rights.

Privacy Notice for California Residents

The California Consumer Privacy Act or CCPA gives California residents certain rights and requires certain disclosures when you use services that process personal data. This notice provides you with the required information regarding our processing operations and the exercise of your privacy rights.

Viber Acceptable Use Policy

The following community ethics will help you understand what type of content and expression is acceptable within our App, including our public features, and what type of content may be reported for removal. Please be advised that a reported piece of content does not guarantee automatic removal.

Viber Payment Services Terms

Viber payment services allow you access to payment services such as having a wallet and sending and receiving money, which are provided via our third party payment service provider. It is only available in certain countries. Please click the link to see the Viber Payment Services Terms and Conditions for the available countries.

Viber Business Accounts Terms and Conditions

Business Accounts Terms and Conditions govern the creation and management of Business Accounts, which allow users who own business to increase their business engagement on Viber. You can create a business profile on Viber to promote your goods and services and have direct interactions with your customers, including via a special one-on-one chat. The service might not be available in your country.

Fair Usage Policy for Viber Business Accounts

Viber Business Accounts use is limited by Fair Usage Principles as set out below. The Viber Business Accounts are to be used only in accordance with Viber’s Business Accounts Terms and Conditions, and these Fair Usage Principles by Micro and Small Businesses.

Viber Supplier Code of Conduct

Viber believes a strong relationship with our suppliers is the key to ensuring our success. Viber Supplier Code of Conduct was created to communicate our expectations to our suppliers.

Viber Dating Terms and Conditions

Viber offers you a dating service in certain geographies. You can use this service as long as you follow the terms of the service. Please go over it to better understand our practices and how to use Viber dating accordingly.