Sales Manager
Description
Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people’s lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.
Rakuten Viber is looking for a highly motivated and results-driven Sales Manager for Business Messaging to support our strategic clients in Ukraine. If you have a passion for sales, solutioning, and customer success, and enjoy taking a hands-on approach to drive business growth, we’d love to hear from you!
You will play a crucial part in driving growth, optimizing solutions, and ensuring customer success, helping businesses leverage Viber’s potential to reach millions of users.
Responsibilities
- Create compelling, value-driven business cases that demonstrate the impact of Viber Business Messaging for customers
- Establish strong connections with business, technical, customer experience, and marketing leaders to position Viber Business Messaging as a strategic platform
- Develop a deep understanding of partners business objectives and align Viber solutions to drive meaningful outcomes
- Develop strategies to manage sales pipelines and meet revenue goals by forecasting, assessing risks, and ensuring alignment with business priorities
- Leverage existing solutions and collaborate with partners to build customized solutions tailored to customer needs
- Collaborate with Support & Engineering teams to troubleshoot issues, remove blockers, and enhance the overall customer experience
- Provide insights to product and engineering teams to help close product gaps and unlock new market opportunities
Requirements
- 8+ years of proven ability to lead and drive the entire sales cycle, from prospecting to closing deals
- Skilled in orchestrating virtual selling teams and leveraging scalable, repeatable solutions to maximize revenue and customer satisfaction
- In-depth understanding of the SMS & Mobile App industry, including competitor offerings and market trends
- Ability to work autonomously across multiple teams, demonstrating critical thinking and thought leadership
- Strong analytical and problem-solving skills, particularly with large-scale systems and business operations
Advantages
Familiarity with HubSpot.
About
At Rakuten Viber, we connect people–no matter who they are, or where they are from. As a communication platform that connects hundreds of millions of people around the world, we know that the way people communicate changes on an almost daily basis. That’s why we dedicate ourselves to providing added value to communication — from private and group chats to audio and video calls to the ability to follow and contact brands, businesses and celebrities. Viber is an all-in-one platform for everything communications-based, and all Viber communications are protected by end-to-end encryption. Viber is part of the Rakuten Group, a world leader in e-commerce and financial services
